Guide to Long-Term Care

The Guide to Long-Term Care is available to be downloaded below. Note, however, that you will need an Adobe Acrobat Reader to view or print this publication, which you can download at no cost from Adobe .

Guide to Long-Term Care (opens in new window)

This guide has been prepared by the Wisconsin Insurance Commissioner's Office and must be given to all prospective buyers of long-term care insurance at the time an application is taken or when long-term care insurance is solicited, whether or not the solicitation results in a sale.

For information on how to file an insurance complaint call:
Insurance Complaint Hotline
1-800-236-8517 (Statewide)
or
(608) 266-0103 (Madison)

Deaf, hearing, or speech impaired callers may reach OCI through WI TRS

For more information on long-term care insurance call:
Medigap Helpline
1-800-242-1060

The Medigap Helpline is a statewide toll-free number set up by the Wisconsin Board on Aging and Long-Term Care to answer questions about health insurance and other health care benefits for the elderly. It has no connection with any insurance company.

Attention

The publication Long-Term Care Insurance Policies Approved in Wisconsin is available on this Web site or may be obtained from the:

Office of the Commissioner of Insurance
P.O. Box 7873
Madison, Wisconsin 53707-7873

If you have a specific complaint about your insurance, refer it first to the insurance company or agent involved. If you do not receive satisfactory answers, please contact the Insurance Commissioner's Office at 125 S. Webster St., Madison, WI 53703-3474, or call 1-800-236-8517. Deaf, hearing, or speech impaired callers may reach OCI through WI TRS.

For your convenience, a complaint form is included on OCI's Web Site.