The Office of the Commissioner of Insurance established a staff position of Managed Care Specialist in Autumn 2000 to assist Wisconsinites who have managed care insurance. The Managed Care Specialist will:

• Answer consumers' questions and inform them of their health insurance consumers' rights and responsibilities
• Help consumers resolve more complex complaints concerning managed care
• Administer the independent review program
• Monitor the managed care marketplace

You can contact the OCI's Managed Care Specialist at the following electronic mail address: ocihmo@wisconsin.gov. You can also call the Information & Complaints line: 1-800-236-8517 (toll-free in Wisconsin) to ask health insurance-related questions. Below are links to other related pages on the OCI's Web site.