Rating of Health Plan

For the Rating of Health Plan measure, respondents were asked to rate their health plan, with 0 equaling worst health plan possible and 10 equaling best health plan possible. The measure indicates the percentage of members who rated their health plan with an 8, 9 or 10.

Chart--Rating of Health Plan, 2010.
Chart--Rating of Health Plan, 2009.

Reprinted from Quality Compass 2010 and Quality Compass 2011 with permission from the National Committee for Quality Assurance.

Return to H M O Quality and Consumer Satisfaction Data